Whole Farm Coop Frequently Asked Questions

Q: How do I know my order has been received?

A: If you have not received an email with a confirmation number from Kristin within three days of placing your order, it is likely that your order did not go through. Email Kristin at whlefarm@earthlink.net to replace your order.

Q: How do I know when and where to pick up my order?

A: When you receive the confirmation email on your first order, Kristin will give you the contact information for the WFC coordinator at that site.

Q: How do I pay for my order?

A: The total that appears on the online order form is unlikely to be the correct one, as many costs listed are approximate. When you receive your order there will be an invoice in one of your bags (usually with frozen items) and you can mail a check to us at the address listed.

Q: What if there are items missing from my order?

A: When Kristin sends you the email confirmation, she generally tries to let you know if there are things that you will not be getting. Sometime we run out of things between the confirmation email and your order being filled. You will not be charged for things we haven’t sent.

Q: What if there's a mistake on my invoice?

A: (Impossible, we never make mistakes ...)
If you find a mistake on your invoice, email Kristin at whlefarm@earthlink.net , or call Robert or Kristin at 320-732-3023.

Q: What if there's a mistake in my order?

A: See previous answer...